Frequently Answer & Question

Your shipping charges are automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered shipping options and their current rates.

All items that are plant-based are required a phytosanitary certification before dispatch from Sri Lanka. This is issued by the National Plant Protection Organization (NPPO) after testing that the samples are fit for export. This certification time usually adds 2 to 3 days depending on the product and is handled by Ceylon Providore and our logistics partners. There is no requirement from the customer with regards to obtaining a phytosanitary certification.

If you have ordered an item accidentally or need to cancel an order that has been placed please contact Kasup@vuddhienterprises.com for assistance at your earliest. If the order has not been dispatched and shipped, we can cancel it for you and will refund the amount charged minus any related platform and processing fees incurred.

You can place an order directly through our website by browsing our product selection and adding items to your cart. For bulk orders or special requests, please contact our customer care team.

Your order will generally ship within 48 to 72 hours of successful order placement, except for public holidays when your order will usually be dispatched on the next working day. Our dispatch centre work in Sri Lanka, hence will follow the Sri Lankan Calendar for fulfilment matters. If for some reason dispatch will be delayed, we will notify you and give you the option of a refund.